Episode 102 - Choosing the right ROI/metrics for your legal innovation project

In this podcast, Ben Gouldson, Director at Clifford Gouldson Lawyers and Schellie-Jayne (SJ) Price, Senior Legal Counsel at Chevron Australia; and Chair, Legal Technology and Innovation Committee (LTIC), Association of Corporate Counsel, Australia shared their experiences and practical mini case studies in how to choose the right ROI/metrics for a legal innovation project. Topics covered in this session included: Why and how to choose the right project, goals and metrics The connection and difference between project goals and metrics The role and function of project metrics Different types of metrics How metrics add value and the important role they play in legal innovation projects The connection between tech, data, metrics, ROI and decision making in contemporary legal practice   You'll find details about the other episodes in this series here. If you would prefer to watch rather than listen to this session, you'll find the video in our CLI-Collaborate (CLIC) free resource hub here. Resources referred to in this episode: HBR Guide to Data Analytics Basics for Managers, Harvard Business Review Press, 2018 is available here