Episode 102 - Pre-suasion with Robert Cialdini

We like to think of ourselves as rational beings. But over the last 30 years or so behavioural science and psychological research has conclusively proved otherwise: the bit of our brain that makes decisions does so mostly on the basis of stimuli and associations, and pretty much all the meaningful action takes place below the level of our consciousness. One of the pioneers of this research, and perhaps the first to bring it into the mainstream and particularly into business thinking, was Robert Cialdini, whose classic book Influence: The psychology of persuasion was published in 1984. I wrote an essay on Cialdini's theories for my MBA: it felt surreal to be interviewing him on my podcast about what's happened since Influence was published. How have the principles he articulated more than 30 years ago held up in a world that is almost unrecognisable? (Spoiler: surprisingly well.) And why did it take him 30 years after the publication of Influence to write his second solo-authored book, Pre-Suasion? The answer turns out to be a radical statement of integrity in a world that demands more new stuff from us at every turn.