Episode 106: Navigating Supply Chain Challenges With GlobalServe

Navigating the ever-growing complexities of today's IT global supply chain issues is a challenging undertaking for any organization. In this episode, we'll dive into how GlobalServe, part of the Connection family, is helping customers to navigate these challenges.  Host: James Hilliard Guests: Peter Waters, Senior Director of GlobalServe Solutions Jessica Cerone, Director of Supply Chain at GlobalServe Show Notes: [1:11] Introduction of guests [1:30] What's one of the biggest issues customers are struggling with today? [2:06] What is the solution to those issues? [3:33] How can customers start to be more flexible with OEM standardization? [5:25] Are people more flexible today than 2 years ago? [6:24] Are we seeing more examples of customers mixing in different providers? [8:06] What does the landscape look like from a global perspective where certain regions can acquire certain products? [10:10] How can companies plan so far out when they were accustomed to an on-demand world? [12:45] Is there any possibility of going back to where we were prior to Covid, or have things fundamentally changed? [14:15] What are we seeing with pricing challenges? [15:25] Are customers willing to pay more now, or are they still expecting bargains? [16:42] How are we helping teams navigate shipping costs? [18:41] How can you get creative with helping customers with these new challenges? [24:58] How have GlobalServe's connections established throughout the years helped them to navigate the challenges of Covid? [30:35] What are some examples of customer success stories? [36:22] How is the experience of working in so many countries? [41:05] Contact information