Episode 11 - AI in private healthcare - assessing the opportunities and risks of artificial intelligence many practitioners overlook

AI in Private Healthcare: Opportunities, Liability, Insurance and Data Protection RisksIn this episode of Confidence to Thrive, Owlicity director Christopher Cloke-Browne discusses how AI is reshaping private healthcare and the risks practitioners may overlook. Christopher outlines growth opportunities including AI-driven note-taking, diagnostic support, and treatment planning (including patient-specific cancer applications), framing AI primarily as a productivity tool. He explains that in clinical professional services, liability cannot be delegated: the treating professional remains responsible for judgments and records, and AI cannot currently be treated like a defendant under negligence tests such as Bolam. Christopher also highlights major data protection concerns under GDPR, including where consultation data is processed, stored, and which jurisdiction applies, illustrated by a case involving voice-stress software and server location.Episode time stamps00:45 AI opportunities in private healthcare practices04:23 Using AI for note taking and diagnostics05:34 Liability and insurability of AI09:13 AI as a support tool11:07 Data protection issues around AI15:46 Real world AI risk stories19:06 The reality of the insurance market's view on AI21:08 AI in aesthetics businesses - good or bad?24:05 Practical steps for healthcare practitioners and businessesWho are Owlicity?This podcast was brought to you by Owlicity Insurance Advisors who support your business ambitions.  Owlicity advises practitioners, owners, and entrepreneurs of healthcare practises on mitigating risks so your business can thrive. Learn more about how Owlicity can support here: Owlicity.co.uk Call us on 0203 988 8090Follow us on social mediaLinkedInInstagramYouTube