Episode 11: Crusading for CUs: Pro-tips from a Chief People & Strategy Officer at Canvas Credit Union

What's covered? Tansley's responsibilities as Chief People & Strategy Officer: organizational strategy, people (HR), and marketing/brand. How her many, varied roles throughout the years are helping her in her current one. (Teaser: the story of her career involves what she calls "the shwoop.") All about Canvas CU's unique tagline: "BS-free: the way it should be." (Not what you think it is.) The top 3 priorities she keeps in mind in her role. (You'll hear "service, listening, and engagement through story-telling" come up a lot here.) Some of the greatest challenges she believes Credit Unions and other Financial Institutions are facing today, and some solutions she recommends- one specifically addressing the omni-channel experience. A company that's made her feel like family: Peloton. Why she's been described as "a dynamic force of nature, fiercely crusading on behalf of all credit unions," and where her drive comes from More can be found on CRMNEXT's website here: www.crmnext.com/blog or our youtube channel: https://www.youtube.com/user/crmnext1