Episode # 11 : I chat with Alister Niederer about ESG in the BPO sector

In this episode I chat with Alistair Niederer, a highly regarded and experienced CX/BPO executive with specialised knowledge and expertise in the complex field of ESG (Environmental, Social and Governance). ESG is fast becoming a significant component of BPO RFP's and Alister sheds light on how his organisation is assisting both on the buyer and the provider sides of the the global GBS industry. Originally hailing from New Zealand, Alistair Niederer boasts a career enriched in the realms of technology and business services, with a steadfast focus on Business Process Outsourcing (BPO) encompassing both back-office operations and customer experience. Beginning in 2022, Alistair strategically shifted his career trajectory towards ESG (Environmental, Social and Governance) advisory and services for the technology and business service sector, spearheading the establishment of ESG Pathway service (www.esgpathway.net). His intensity lies in advancing the ESG cause, aiding enterprises in integrating ESG management platforms that enhance the spectrum of ESG standards, certifications, and reporting prerequisites. Contact details: eMail : [email protected] Linkedin : linkedin.com/in/aniederer Website: www.esgpathway.net