Episode 11 | Mapping Housing’s AI Moment

In this episode, Ben, Aja, and Leo are joined by Brent O’Guin (Georgia Tech) and Caroline Dotts (Strengths on Site) for a real talk on where AI actually helps in campus housing and where humans still matter most. From cleaner duty reports and smarter training revamps to five-year maintenance planning and everyday bandwidth wins, Brent and Caroline share how teams are using tools like Copilot as a true thought partner. We get candid about bias and ethics, why community-building needs a human knock on the door, and how to find your “entry point” so AI boosts the work you already do.