Episode 114: Trevor Flannigan & Scott Hansen, Professional Chats

Professional Chats started with need in family orthodontic practice managing online chat and couldn’t find vendor to do excellent job interacting with patients. Launched a service for orthodontics. Began with lead generation in mind but having quality people that could answer questions became important for generating revenue and brand recognition. 150 clients after first year. Started with 1 employee, at 70 now and hope to be at 150-200