Episode 116: Accidental F-Bomb

Erick and Rich discuss MSP-as-a-Service, a new outsourcing option for newcomers to managed services and existing MSPs who need more time to go all-in on building an AI practice, plus three practical steps any MSP can take to ensure they’re dedicating...

Episode 116 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 116: Accidental F-Bomb" was published on March 20, 2026 and runs 90 minutes.

March 20, 2026 ·90m · MSP Chat

Summary

Erick and Rich discuss MSP-as-a-Service, a new outsourcing option for newcomers to managed services and existing MSPs who need more time to go all-in on building an AI practice, plus three practical steps any MSP can take to ensure they’re dedicating time to growth, margin protection, and leadership instead of fighting fires all day. Then they’re joined by ex-MSP and current thought leader Alex Stanton for an insightful conversation about what MSP rollups, cyber resilience, and AI herald for the future of managed services. And finally, one last thing: the crazy price paid at auction for a Flamin’ Hot Cheeto shaped like a Pokemon character. Discussed in this episode:Summit Holdings Launches “MSP-as-a-Service” Operating Model to Help MSPs Scale Faster and Increase Recurring RevenueFurther thoughts on AI and managed services from Alex Stanton:Mapping the Next Golden Age of Managed ServicesAI “Systems of Action” Have Worrying Implications for PSA Vendors'Cheetozard' auction results in a Guinness World Record Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly...

Episode Description