Episode #117: Ratna Okhai - Transparency in Crisis

Dr. Ratna Okhai, a recent Ph.D. graduate in Public Affairs from UCF and soon-to-be faculty member at the University of South Florida, joins us to discuss the critical role of transparency in crisis communication. Drawing from her research on social media and crisis communications, Ratna sheds light on the concept of a "cascading crisis." She highlights the balance between sharing pertinent information and overwhelming residents during emergencies. Ratna discusses municipal government priorities during crises and offers insights into fostering community security through transparent communication.