Episode 119: Lopsided Biceps

Erick and Rich discuss why anyone using or selling LLM tokens badly needs FinOps help, as well as why an MSP’s onboarding process determines how long new clients stay, how much they spend, and how profitable they become. Then they’re joined by...

Episode 119 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 119: Lopsided Biceps" was published on April 10, 2026 and runs 76 minutes.

April 10, 2026 ·76m · MSP Chat

Summary

Erick and Rich discuss why anyone using or selling LLM tokens badly needs FinOps help, as well as why an MSP’s onboarding process determines how long new clients stay, how much they spend, and how profitable they become. Then they’re joined by Rev.io’s Evan Rice for a conversation about why MSPs are the logical candidate to own the agentic layer at SMBs, and how they can go about doing it. And finally, one last thing: We’ve had it with these &*$%-ing bees on this &*$%-ing plane. Discussed in this episode:Balancing AI innovation and cost: The new FinOps mandateRev.io Doesn’t Fear Claude Code. It Loves It.North Carolina flight delayed by bee swarm on turbine Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.

Episode Description