Episode 12 - Analyzing the Appetite: KPIs/Metrics Mastery in Food/Quick Commerce Delivery

My name is Maninder Singh and I am a Supply Chain Professional with 10 years of experience in the Automotive, EPC, Manufacturing Services, and FMCG industries. Join us on a journey of discovery as we uncover the secrets behind top-tier performance in the delivery business. From optimizing costs to maximizing efficiency, we're here to equip you with the tools and insights you need to thrive in today's competitive landscape.In our latest episode, Episode #12, we deep dive into the critical KPIs that can propel your delivery business to new heights. Whether you're in Food delivery, Quick Commerce, or any other sector, these insights are essential for winning customer trust while driving profitability.Tune in to learn about:1. Cost per Order2. Deliveries per Hour3. Delivery Time4. Utilization Rate5. Rider delays...and many more crucial points!00:15 - Guest Introduction02:11 - KPI#1: COST PER ORDER (CPO)03:28 - KPI#2: DELIVERIES PER HOUR (DPH)04:41 - KPI#3: DELIVERY TIME07:45 - KPI#4: PREPARATION TIME10:49 - KPI#5: ORDERS DELAYED BY THE RIDER14:04 - INVENTORY MANAGEMENT17:51 - DEMAND FORECASTING25:05 - CHALLENGES 30:45 - SUPPLY CHAIN SETUP/DESIGNWith actionable strategies and expert advice, we're here to help you revolutionize your delivery operations and stay ahead of the curve.Thank you for being part of our growing community and for your continued support in our mission to decode the secrets of the supply chain world.