Episode 12 – Caroline Chamorro • HANRO USA | Human Connection and the Future of Luxury Retail

from The Fashion Translator · host Claire-Lys Bastien Wald

🎙️ In this episode:Claire Lys sits down with Caroline Chamorro, Director of Retail at HANRO USA, to explore how a heritage brand stays relevant in a rapidly evolving retail landscape. From clienteling and CRM innovation to omnichannel strategy and team empowerment, Caroline shares how HANRO keeps human connection at the heart of luxury — even in a data-driven world.Connect with HANRO:🌐 hanrousa.com🔗 LinkedIn✨ Connect with Claire Lys to discover how AI can elevate your fashion business or to be featured on The Fashion Translator.🎥 Intro video by Rana Unity This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit clairelysbastienwald.substack.com

Episode metadata supplied by the publisher feed · Published Dec 24, 2025

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Episode 12 – Caroline Chamorro • HANRO USA | Human Connection and the Future of Luxury Retail

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