Episode 12: Create, Scale and Improve with Mark Latham

Mark Latham describes his core career themes as serendipitous and unfinished. In this powerful conversation he shares both his personal and professional journey from corporate roles and tech start-ups across the world to a fully remote way of working in the customer success space. We also talk about how he took some difficult and negative feedback early in his career to carve out a path and working to his strength. We cover: · Leaving a role without having anything else lined up · The power of a break between roles to plan our career future · Taking a risk on yourself and backing yourself · Making big career decisions together with your partner or spouse #datenight · Taking a pay cut to travel and pivot into something new · Key learnings from his time in tech start-ups · Expanding your role by showing initiative and looking for improvement · Working smart (not long hours) to generate impact · Knowing the signs when you need to start thinking of moving on to another role · How to manage conflict with leadership · Truly effective communication · Taking negative feedback and turning it into something valuable · Powerful and effective communication · Customer success · Gratitude for the career opportunities that come our way Mark’s top career tips 1. Communication is your responsibility. Continue to improve and finesse it. 2. Patience. 3. Listen and tune into what’s going on around you at work and in life. Resources: · Get in touch with Mark: https://www.linkedin.com/in/markblatham/ · Feeling stuck on what’s next in your career? Start by downloading the free career checklist via https://www.thebridgecoaching.com.au or book a free chat with Emmy. If you have any questions about today’s episode or want to chat about future podcast topics, you can get in touch with Emmy here: https://www.thebridgecoaching.com.au/contact-us/