Is AI killing SaaS or exposing weak products?

Is AI killing SaaS, or is it exposing products that were always more convenience than substance? In this episode of Breakthrough SaaS Growth, The Jasons explore what AI really changes in SaaS and what it does not. The market is nervous. Some SaaS categories look vulnerable. Many products are being challenged by AI agents, automation and lower switching costs. But not every SaaS business is equally exposed. Systems of record, process depth, workflow ownership, customer trust and embedded business value still matter. Possibly more than ever. We discuss: Why AI is forcing SaaS leaders to rethink defensibilityWhich SaaS categories are most vulnerableWhy convenience-led products may struggleWhy systems of record still matterHow CRM, adoption and agentic AI change the debateWhere SaaS companies can still build durable value This is a practical conversation for SaaS CEOs, founders, product leaders, CROs, CCOs and Customer Success leaders trying to understand where AI creates risk, where it creates opportunity and what stronger SaaS businesses need to prove next.