Episode 124 - Two basic problems with KPI’s

from Rapid Idea Improvement · host Bart Vanderhaegen

They cannot confirm your plans (only falsify them) They take away the attention from other ways to improve, other than measuring things (arguments) Both problems are soluble Notice KPIs only when they contradict a plan Spend more time on critical arguments rather than measurements only

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This episode is 12 minutes long.

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This episode was published on June 23, 2022.

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