EPISODE 126 – Upper Deck Customer Care

Thrilled to be joined this week by not one, but TWO of our friends from Upper Deck; Chris Carlin and James Hughes. They talk about Upper Deck’s Customer Service team and principles, frequently asked questions they deal with from collectors, and Random Acts Of Kindness. They also get into some recent dramaaaaa around their Replacement Program. Essential and informative and HAPPY listening! Our ‘tasting notes’ – featuring any images and links we discuss - can be found via our Facebook page. HUGE thanks as always to Chris, James and the Upper Deck team for making this happen! Follow the UD Customer Services feed on Twitter here; https://twitter.com/upperdeckassist Keep an eye on the Upper Deck website and social feeds for more news; https://upperdeckstore.com/ https://www.upperdeckepack.com/ =========== As always friends, YOU can help us by; - suggesting content you want to hear - sharing the podcast with friends - liking, starring & leaving a review on our FB page, or wherever you listen - getting involved by leaving voicemails & sending in emails/messages/comments Our email; [email protected] LEAVE US A VOICEMAIL; https://anchor.fm/mccp/message 😊 GET INVOLVED PEOPLE – this podcast is for you so let us know what YOU wanna hear about! =========== ALL of our links are now here; https://linktr.ee/TheMCCPod Instagram Links; MMC https://www.instagram.com/mmcollectors/ Ian’s Black Cat https://www.instagram.com/black_cat_collector Norrin https://www.instagram.com/sketchcardhive/ Our opening music is here https://incompetech.filmmusic.io/song/4303-rocket-power 😊 =========== Our recommended listening; The Rebel Base Card Podcast; https://anchor.fm/greg-mclaughlin Meanwhile At The Podcast; http://www.meanwhileatthepodcast.libsyn.com/ Hobby Hotline; https://www.youtube.com/channel/UC4FgWE5nkp009mvQSOBhTBQ