Episode 127: Listen To Your Customers

Today we'll be talking to Maggie FNP, she's currently working part-time at a primary care office but she's looking forward to opening her own IV infusion and aesthetics clinic, Maggie has a business set up but has not yet opened her doors as she doesn't feel ready to begin seeing patients. She comes to the show looking for help with marketing, what additional services she should provide, and how to hire RNs who can take the IV infusion workload so she can focus on other services.In our conversation, we touch on an important topic, as we've talked about in other episodes, the benefits of providing services that'll be a recurring income versus ones that are a one-time use, you have to listen to your current and potential clients and offer services that cover their needs especially if these services are recurrent and will turn your patients into long term customers. Focussing on recurrent income and covering the needs of the clients in your area will ensure your business grows faster and you have satisfied customers.