Episode 129: 1on1 mit Susan Schramm, CMO Motel One

What this episode covers

Im Jahr 2000 eröffnete MOTEL ONE das erste Hotel. Inzwischen existieren rund 100 Hotels in 13 Ländern und MOTEL ONE gilt als erfolgreichste deutsche Hotelkette. Seit 2022 agiert das Unternehmen mit einer zweiten Marke im Markt: THE CLOUD ONE. Worauf ist der Erfolg der Hotelkette zurückzuführen? Wie differenzieren sich die Marken MOTEL ONE und THE CLOUD ONE? Das Thema Servicequalität ist für viele Kundinnen und Kunden das Frustthema Nummer 1. Wie geht MOTEL ONE vor, um das Markenversprechen einzuhalten? Welche Rolle spielen Markenidentität und Unternehmenskultur? Was braucht es, damit sich Mitarbeitende mit der Marke und dem Unternehmen identifizieren?

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How long is this episode of Dirty Deeds Done Well?

This episode is 31 minutes long.

When was this Dirty Deeds Done Well episode published?

This episode was published on May 8, 2025.

What is this episode about?

Im Jahr 2000 eröffnete MOTEL ONE das erste Hotel. Inzwischen existieren rund 100 Hotels in 13 Ländern und MOTEL ONE gilt als erfolgreichste deutsche Hotelkette. Seit 2022 agiert das Unternehmen mit einer zweiten Marke im Markt: THE CLOUD ONE. Worauf...

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