Episode 13: Reporting Part 2... What Else Should I Check?

What We Cover In This Episode: Retention focal points to pay attention to as a business owner, and what is the biggest report to focus on when doing this [2:30] Why expiring memberships need to be watched closely [5:23] How to handle past due bills when the situation arises [6:45] The importance of checking unpaid registrations [9:27] Class pack reporting, and why offering this option to clients shouldn't be underestimated [13:16] Quotes: "Looking at these membership cancellation reports is super important to identify if there are trends happening with your members." [3:35] "Pull expiring membership reports consistently, to do your due diligence as a business owner." [5:57] "You would be surprised how many owners allow their members to continue to take classes when they have past due bills." [7:00]  "There are people that are going to be repeat offenders and consistently register and have unpaid bills and it is okay as a business owner to sit down and have a heart-to-heart conversation with these individuals." [10:43] "I don't want to undervalue the fact that class packs serve a very important purpose as well for your business." [13:41] LINKS: [email protected] https://www.facebook.com/groups/fitDEGREE