EPISODE · Oct 23, 2024 · 27 MIN
Episode 131-AADOM Radio-Tech Transformed: How Embracing Technology Can Revolutionize w/Laura Nelson, Education Evangelist at UptimeHealth
from AADOM Radio-THE Podcast For Dental Managers · host AADOM
AADOM Radio & UptimeHealthLaura Nelson, Founder of Front Office RocksPodcast Learning Objectives How to successfully introduce new technology into your dental practice without disrupting your team’s workflow or patient experience.Overcoming fear and skepticism: why past tech failures shouldn’t prevent future innovation and how to get your team on board.The patient perspective on technology: discover what patients expect from a modern dental office and how embracing tech can enhance their experience.More About Laura:Laura Nelson is a leading figure in the dental industry, known for founding Front Office Rocks, an online dental training company. Front Office Rocks offers comprehensive training for dental front office teams, revolutionizing training methods and enhancing the efficiency of dental practices nationwide.With a rich background as a dental office manager, Laura brings a wealth of practical experience to her role, making her a trusted authority in the field.Laura has authored two influential books: "Step Away from the Drill: Your Dental Front Office Handbook to Accelerate Training and Elevate Customer Service" and "Hiring without Hesitation: A How-To for Small Business Success." These works showcase her in-depth knowledge of dental practice dynamics and small business management, offering valuable insights into customer service excellence and effective hiring strategies.A popular speaker at dental conferences, Laura Nelson continues to inspire and guide dental professionals with her practical advice and innovative approaches to practice management.Learn More About UptimeHealth: LINKLearn More About AADOM: LINK
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What this episode covers
In this episode, Laura Nelson, founder of Front Office Rocks, dives into the critical role of technology in modern dental practices. The dental industry is lagging behind other sectors, with many offices still relying on outdated tools like fax machines. But it’s time to move forward, not just for efficiency, but because today’s patients expect it. Laura will explore the benefits of embracing new technology, share actionable tips for successfully integrating it into your practice, and explain why it's crucial to overcome the fear of past failures.
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Episode 131-AADOM Radio-Tech Transformed: How Embracing Technology Can Revolutionize w/Laura Nelson, Education Evangelist at UptimeHealth
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