Episode #132 – Mastering Conflict Resolution with Ursula Taylor - Conflict Resolution Expert

In this episode, host Randy Goruk and conflict resolution expert Ursula Taylor tackle understanding and resolving workplace conflicts. A challenging topic, but not when you have an expert in the house. You learn how to transform toxic team dynamics, improve communication, and create a culture of psychological safety. You will also learn: Common causes of conflict you see in construction. The cost of avoiding or delaying the resolution of conflict. How 'old school' leaders should transition to a more productive approach to conflict. The signs of a team experiencing unhealthy conflict. The importance of communication style in escalating or resolving conflict on job sites. How to create a culture where disagreement isn't feared but actually fuels better decisions. A helpful strategy for de-escalating a heated conversation between team members. Advice for leaders who feel stuck between upper management pressure and field-level tension. Contact Ursula Taylor: [email protected] Ursula's website: www.ConflictReimagined.com