Episode 135: Helping Experienced Originators Adapt a New Way of Selling

Danny Deaton, EVP, Head of National Production, Highland Residential talks about Helping Experienced Originators Adapt a New Way of Selling. Highlights include: knowledge is power in serving customers; servant leadership; net promoter scores matter; selling is a value added process and when there is a problem—apologize. Danny has been in the mortgage business for over 40 years and you will enjoy listening to his comments on selling.

Episode metadata supplied by the publisher feed · Published Oct 19, 2020

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Episode 135: Helping Experienced Originators Adapt a New Way of Selling

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How long is this episode of Mortgage Manager Playbook?

This episode is 18 minutes long.

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This episode was published on October 19, 2020.

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