Episode 139 The Art of Active Listening with Heather R. Younger

John talks to Heather Younger — 2x TEDx keynote speaker, former attorney, best-selling author, host of the Leadership with Heart Podcast, wife and mom of four. Heather has written several best-selling books on leadership, active listening, and employee loyalty. Listen to this episode to learn more: [00:00] - Intro [02:03] - Heather's journey from practicing law to becoming a speaker and author [07:01] - The difference between large corporations and small businesses when listening to their employees [08:29] - Understanding active listening [15:48] - Heather's calling as a mediator [17:18] - Heather's reasons for not returning to law practice [20:51] - John's approach to audience engagement [23:32] - Heather's experience with TEDx talks and how she got them [25:49] - Heather's inspiration behind starting her podcast [29:39] - Ways Heather failed and the lessons she learned [31:42] - Heather's efforts to improve her most significant relationships [36:18] - How Heather is investing in herself [38:11] - Best and worst parts of Heather's job [38:45] - Heather's number one daily habit [42:38] - How John navigates the constant flow of ideas as an entrepreneur [45:21] - How to get a free signed copy of Heather's book [49:15] - Books recommended by Heather NOTABLE QUOTES: "One of the things that attract viewers and listeners to speakers is their presence on stage. And the best speakers move their bodies around the stage." "Never put something in an email that you wouldn't mind being on the front of the Wall Street Journal." "The absolute best thing that you can do for your kids is to demonstrate to them what a healthy, loving marriage looks like." "That's why you're hearing about mental health and suicide and all kinds of things because people are taking outta context what they see on a screen. Not understanding that, like right now I really need a nap." "I want people to know that there's plenty of struggle. That perfection does not exist in the circle that Heather stands in. And, that it's a journey for me too." "We all wanna be accepted for who we are and belong." "Let's all just stop looking for someone else to make us show up in one way or another. But let's just choose to show up at people. Show up with more care for others. Show up with better listening to other people." BOOK MENTIONED: Who Moved My Cheese? by Spencer Johnson (https://tinyurl.com/WhoMovedMyCheeseBookSJ) USEFUL RESOURCES: https://heatheryounger.com https://www.instagram.com/heatherryoungerofficial/ https://www.facebook.com/hyounger2 https://www.linkedin.com/in/heatherryounger/ https://twitter.com/HeatherRYounger https://tinyurl.com/7IntuitiveLawsBook https://tinyurl.com/TheArtOfCaringLeadershipBook https://tinyurl.com/TheArtOfActiveListeningBook CONNECT WITH JOHN Website - https://thejohnhulen.com    Instagram - https://www.instagram.com/johnhulen    Facebook - https://www.facebook.com/johnhulen    Twitter - https://www.twitter.com/johnhulen    LinkedIn - https://www.linkedin.com/in/johnhulen    YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA    EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/