Episode 14 – Emotional Intelligence (Part 2) – Interpersonal Skills (The Social)

EPISODE SUMMARY: Emotional Intelligence has become essential in the world of business and leadership since Daniel Goleman’s first book with the same title – “Emotional Intelligence” – has been published in 1995. However, the skills requires for Emotional Intelligence are also important for building relationships in general.I chose to present the subject not based on Daniel Goleman’s work but on the work of Neuro-Link and their “12 Emotional Intelligence Competencies” Assessment and Profile.Part 1 (Episode 13) offered the foundations, on which Part 2 builds, focusing on The Social, the interpersonal skills of Social Awareness and Social Skills – again each of them with three components and some additional information..As there is much more to say about Leadership and as not too much is mentioned in this episode, a separate solo episode on Leadership will be offered In the coming weeks.KEY TAKEAWAYS:Brief Introduction – Remember to Watch Part 1 First, it is the Foundation!The Social – Interpersonal Skills1. Social Awareness1.1 Empathy1.1.1 Cognitive Empathy vs. Emotional Empathy1.1.2 Active Listening Skills1.2. Service Orientation1.2.1 Two Examples1.3 Organisational Awareness1.3.1 Team Dynamics2. Social Skills2.1 Interpersonal Communication2.2 Team Functioning2.2.1 High EI Teams vs Low EI Teams2.3 Values-Driven Leadership2.3.1 Two Examples2.3.2 Practical TipConclusionFURTHER INFORMATION AND LINKS:Further information and links about Host Elke Wallace:Exploring Brain and Mind is currently a one-person venture with limited financial resources.. Therefore, donations would be greatly appreciated to help improve services.Donation link: https://app.redcircle.com/shows/a91052d4-5b30-406a-a41c-158c4b5f9cc0/donationsTo find out more about Mastering Your Mind Matters and its range of services, please visit www.masteringyourmindmatters.com.Email: [email protected] find out more about the host you can follow Elke Wallace on LinkedIn: https://www.linkedin.com/in/elke-a-wallaceFacebook: https://www.facebook.com/ElkeWallaceBusinessInstagram: https://www.instagram.com/elkeawallaceTikTok: https://www.tiktok.com/@e.ahttps://www.instagram.com/elkeawallace/.wallace?lang=en