Episode 14: Replaced by Robots - When AI Takes Your Order

The robots are coming for our jobs... and honestly? They're doing pretty well :0In this episode, I put AI to the test by running real customer service role plays with two different AI's: Miles from Sesame and Claude from Anthropic. I threw them both into the fire ;) First, as a server dealing with an angry customer complaining about a tiny salad, then handling a happy, chatty table just looking for a good time. I even dropped an F-bomb to see if they'd flinch. Spoiler... they didn't.The results? Uncomfortably impressive. Miles brought the jokes and the laid-back energy, while Claude went straight to problem-solving like a seasoned pro. Both offered free food without checking with the manager (a big no-no in real restaurants), and neither one could read the room... because, well, they don't have eyes.In this episode:Testing two different AI's in angry vs. happy customer scenariosWhy AI servers can't read body language or catch sarcasmThe problem with giving away free food without manager approvalHow close are we really to robot servers replacing humans?Why this technology is exciting and terrifying at the same timeIf you've ever wondered whether a robot could do your job, or if you're a little nervous that the answer might be yes, this one's for you!Perfect for service industry workers watching the AI wave roll in, tech-curious listeners, and anyone who's secretly worried a chatbot might be more polite than their last server.Don't forget to tip your favorite waitress :)Click on the link to help out the podcast: https://buymeacoffee.com/bitterwaitressSupport the show