Episode 145-AADOM Radio-Office Manager of the Year 2024 Spotlight Series-Tito Albino
Hi everyone—I’m Penny Reed, Executive Vice President of AADOM, and I’m thrilled to welcome you to a special edition of our Office Manager of the Year Spotlight Series. This year, as AADOM celebrates its 20th Anniversary, we’re introducing a new tradition—on-site celebrations honoring the remarkable individuals who lead dental practices with passion, resilience, and excellence. Joining me today is Tito Albino, our 2024 Office Manager of the Year. Tito represents one of the two award categories we’re proud to recognize each year: - Our Office Manager of the Year, chosen through a national nomination and review process. - And our Office Managers of Distinction, the handful of finalists whose leadership and impact are also outstanding.
Episode 146 of the AADOM Radio-THE Podcast For Dental Managers podcast, hosted by AADOM, titled "Episode 145-AADOM Radio-Office Manager of the Year 2024 Spotlight Series-Tito Albino" was published on August 11, 2025 and runs 49 minutes.
August 11, 2025 ·49m · AADOM Radio-THE Podcast For Dental Managers
Summary
Hi everyone—I’m Penny Reed, Executive Vice President of AADOM, and I’m thrilled to welcome you to a special edition of our Office Manager of the Year Spotlight Series. This year, as AADOM celebrates its 20th Anniversary, we’re introducing a new tradition—on-site celebrations honoring the remarkable individuals who lead dental practices with passion, resilience, and excellence. Joining me today is Tito Albino, our 2024 Office Manager of the Year. Tito represents one of the two award categories we’re proud to recognize each year: - Our Office Manager of the Year, chosen through a national nomination and review process. - And our Office Managers of Distinction, the handful of finalists whose leadership and impact are also outstanding.
Episode Description
Part 1: The Journey to Office Manager of the Year
- What does winning Office Manager of the Year mean to you personally?
- Who or what inspired you to pursue leadership in your practice?
- What was your reaction when you found out you won?
Part 2: Leadership Philosophy and Daily Impact
- How would you describe your leadership style?
- What’s your approach to creating a positive team culture?
- How do you handle frustration or resistance to change?
- What are you most proud of accomplishing in your practice recently?
- How do you support practice growth and financial success from your role?
Part 3: Life as a Leader and a Human
- How do you balance being a high-performing leader with your personal life?
- What habits or routines keep you grounded?
- What advice would you give to a newer office manager trying to find their footing?
Part 4: The Power of AADOM and What’s Next
- How has being part of AADOM influenced your career?
- What would you say to someone who hasn’t yet joined AADOM?
- What’s next for you as a leader in your practice and in the industry?
Bonus Segment: Sparking a Legacy for Future Honorees
- What inspired you to want more for future Office Managers of the Year and Office Managers of Distinction?
- What kinds of experiences or acknowledgments do you think will make these recognitions even more meaningful?
- Why do you think it’s important for AADOM—and the dental industry—to celebrate leadership in this way?
Learn More About AADOM: https://www.dentalmanagers.com/
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