Episode #147: Trust is the Metric That Matters

About This Episode Trust isn’t a nice-to-have—it’s your competitive edge. Gallup’s latest data shows trust in most major institutions is scraping all-time lows, making it harder than ever for people to know who or what to believe. But here’s the upside: when trust is rare, leaders who earn it become unforgettable. In this episode, we break down what trust really looks like at work, how to measure it, and the small, consistent actions that make you the leader people choose to follow. We Want to Hear From You! 🎙️ Ask your team: “What’s one thing I could do to earn more trust from you this month?” ➡️ Drop their responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week! Resources 📄 Transcript – Read the full transcript. 🎁 Freebie – Grab your free download for this episode. 📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague. 📚 Explore Our Training – Learn more about our customized workplace training programs. 📞 Contact Us – Got questions or ideas? Email us at [email protected]. References Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.  Brenan, Megan. (2025 July 17). Democrats' Confidence in U.S. Institutions Sinks to New Low. Gallup News.  Covey, Stephen M.R. (2008). The Speed of Trust: The One Thing That Changes Everything. Free Press. Lencioni, Patrick. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass.  Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. Free Press.