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Episode 149-AADOM Radio-When AI Sounds Confident but Gets HR Completely Wrong

Public AI tools sound confident, polished, and authoritative—but in HR, compliance, and employment law, “sounds good” is nowhere near good enough. Dental practices are increasingly relying on AI to write policies, research legal questions, or handle corrective action, unaware that these tools blend outdated information, skip legally required steps, and produce answers that change based on how the question is asked. In the past year, this has led to real harm, including a payroll company distributing an AI-generated email about a “new law” that never existed and practices disciplining protected employees based on flawed AI guidance. This session uncovers why public AI gets HR wrong, how employees are using AI to bring misinformation into the office, and how these errors create serious liability for dental practices. Attendees will learn how to reset expectations with their team, recognize when AI has produced fiction instead of compliant guidance, and establish clear internal guardrails. We’ll also explore the safe alternative: a closed-loop, expert-supervised AI system built on vetted HR content—illustrating the difference between risky public AI and controlled AI that actually protects your practice.

Episode 150 of the AADOM Radio-THE Podcast For Dental Managers podcast, hosted by AADOM, titled "Episode 149-AADOM Radio-When AI Sounds Confident but Gets HR Completely Wrong" was published on December 15, 2025 and runs 31 minutes.

December 15, 2025 ·31m · AADOM Radio-THE Podcast For Dental Managers

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Public AI tools sound confident, polished, and authoritative—but in HR, compliance, and employment law, “sounds good” is nowhere near good enough. Dental practices are increasingly relying on AI to write policies, research legal questions, or handle corrective action, unaware that these tools blend outdated information, skip legally required steps, and produce answers that change based on how the question is asked. In the past year, this has led to real harm, including a payroll company distributing an AI-generated email about a “new law” that never existed and practices disciplining protected employees based on flawed AI guidance. This session uncovers why public AI gets HR wrong, how employees are using AI to bring misinformation into the office, and how these errors create serious liability for dental practices. Attendees will learn how to reset expectations with their team, recognize when AI has produced fiction instead of compliant guidance, and establish clear internal guardrails. We’ll also explore the safe alternative: a closed-loop, expert-supervised AI system built on vetted HR content—illustrating the difference between risky public AI and controlled AI that actually protects your practice.

Paul Edwards is the founder and CEO of CEDR HR Solutions. He and his team are leading providers of one-on-one expert HR guidance, custom employee handbooks, and management education for more than 3000 private dental practices across the US. You can join Paul on his popular HR Podcast, “What the Hell Just Happened?!”  CEDR is the All-in-One People Problem HR solution for dental practices. Custom Employee Handbooks. Unlimited HR Support. Simplified Software Tools. Seamless Payroll. Tailored for Your Practice and Your Team. Whether you need a compliant Employee Handbook for 1 or 200 employees, user-friendly HR software, or expert answers to people problems, they’re here for you. As a CEDR member, you can leverage comprehensive software, HIPAA training, personalized support, and expert HR coaching for healthcare business owners and managers.

Learn more about CEDR HR Solutions:

www.cedrsolutions.com

Learn more about AADOM: 

https://www.dentalmanagers.com/

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