Episode 15: A Digital Champion’s Playbook: Giesecke+Devrient's SAP S/4HANA journey - Torren Bischoff

Guest: Torren Bischoff - VP Business Process Transformation - Giesecke+Devrient GmbHHost: Alexander Greb - Consulting Director - cbs corporate business solutionsDescription:In this episode of Transformation Every Day, Alexander Greb sits down with Torren Bischoff, VP of Business Process Transformation at Giesecke+Devrient (G+D), a global leader in digital security and payment solutions. With a legacy spanning over 170 years, G+D has evolved from printing physical currency and producing SIM cards to becoming a best-in-class digital champion, leveraging the latest SAP technologies to drive their transformation.Torren shares invaluable insights into how G+D approaches digital transformation as a core business imperative—not just an IT project. From migrating legacy ERP systems to SAP S/4HANA, to adopting a mix of brownfield and greenfield strategies, G+D balances innovation with operational stability. Hear about their Phoenix program, executive-level commitment, and the critical importance of change management and people-centric processes in achieving transformation success.Whether you’re embarking on your own digital journey or seeking best practices from a proven leader, this episode offers actionable advice on aligning technology, process, and culture to unlock the full potential of digital transformation.What You’ll Learn:How Giesecke+Devrient transitioned from physical to digital products, including the move to eSIMs and digital payment solutionsThe business-driven approach behind their SAP S/4HANA migration and the role of executive sponsorshipThe importance of balancing technology with the human element in transformation initiativesHow G+D selects between brownfield and greenfield implementation strategies based on business needsLessons learned about governance, organizational alignment, and change managementPractical advice on starting, managing, and sustaining complex transformation programsAbout Torren Bischoff: Torren brings a unique blend of technical expertise and leadership experience, including a career as captain in the German Air Force and extensive roles across telecommunications, aerospace, and digital security industries. At G+D, he leads business process transformation efforts that help the company stay ahead in a rapidly evolving digital landscape.Follow Torren: https://www.linkedin.com/in/torrenbischoff/Follow Alexander: https://www.linkedin.com/in/alexandergreb/Follow Johannes: https://www.linkedin.com/in/johanneslangguth/Thanks to Steven Spears for lending his voice for our podcast intro.Theme music by Luis Álvarez a.k.a. Fourth Dogma