Episode 15 - Helping Employees & Underserved Populations Navigate Healthcare & Optimize Benefits - with Carole Mendoza from Voya Financial

On the latest episode of The Health Literacy 2.0 Podcast, Seth Serxner is joined by Carole Mendoza, VP of Benefits at Voya Financial, to talk about the challenges and solutions of navigating healthcare for underserved populations and optimizing benefits for employee financial future.Carole Mendoza is a Senior Benefits Executive and renowned industry thought leader with over 20 years of experience in developing innovative and progressive solutions in benefits, human resources, and healthcare planning.With her extensive technical expertise in designing and implementing employee-focused global benefits programs, Carole is dedicated to ensuring that employees are offered the best opportunities for success through strategic benefits and well-being initiatives. Currently serving as the VP of Benefits at Voya Financial, she plays a pivotal role in crafting the enterprise benefits strategy, expanding employee retirement readiness initiatives, and championing diversity, equity, and inclusion (DE&I) as well as health equity throughout the organization.In addition to her remarkable expertise in employee and employer benefits, Carole holds a Master's in Public Health (MPH) at The George Washington University—Milken Institute School of Public Health.In a wide-ranging conversation, Seth and Carole discuss about:☑️ Health literacy and challenges faced by under-served populations.☑️ Tools to help employees make informed decisions about benefits.☑️ Promoting financial education for basic financial issues.☑️ Being thoughtful in financial education and addressing real challenges faced by people living paycheck to paycheck.☑️ Looking at sub-populations within the employee population to address specific challenges through benefit plan design.☑️ How to optimize benefits and benefit employee paychecks through evaluating total out-of-pocket exposure.☑️ Carole's advice for employees in the field of health and wealth literacy and well-being space.For show notes and resources, visit www.edlogics.com/podcast.About The Health Literacy 2.0 PodcastWelcome to The Health Literacy 2.0 Podcast from EdLogics.Improving health literacy — the ability to understand and act on health information — is key to improving health outcomes and lowering costs.Together with business and community leaders, we'll explore effective, behavior-changing solutions that can improve health literacy — and drive engagement in corporate and public health and wellness programs.Join us! Visit EdLogics.com/Podcast.Learn About EdLogicsWant to see how EdLogics' gamified platform can boost health literacy, drive engagement in health and wellness programs, and help people live happier, healthier lives? Visit EdLogics.com.