Thomas Metos: The 5-Star Formula Every Small Business Needs

Thomas Metos from MEC reveals the 5-star customer formula that transformed his small business.We cover:Building a 5-star customer experienceSystemising service so every client feels looked afterWhat real estate agents and property pros can steal from this playbookRunning a small business in QueenslandFull show notes + links: empirelegal.com.au/blog/news/episode-15-thomas-metosRaising the Bar is Empire Legal's podcast for Queensland property - hosted by Brisbane-based conveyancing solicitor George Sourris. Visit empirelegal.com.au or call 07 3088 7675.Support the show

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Thomas Metos from MEC reveals the 5-star customer formula that transformed his small business. We cover: Building a 5-star customer experienceSystemising service so every client feels looked afterWhat real estate agents and property pros can steal from this playbookRunning a small business in Queensland Full show notes + links: empirelegal.com.au/blog/news/episode-15-thomas-metos Raising the Bar is Empire Legal's podcast for Queensland property - hosted by Brisbane-based conveyancing sol...

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This episode is 52 minutes long.

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This episode was published on October 31, 2025.

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