Episode 158 - Making Systems More Resilient: Elevating Situational Awareness and Critical Thinking with Craig Clapper

Join us for this thought-provoking conversation with Craig Clapper, a seasoned systems engineer and founder of Reliability 4 Life, as he explores what it truly means to make systems more resilient. Craig explains why human error is an inevitable part of complex work and shares how organizations can strengthen situational awareness by helping people recognize where to focus their attention, identify the signals that matter most, and apply critical thinking in complex and safety-critical environments. Drawing on real-world examples from a variety of industries, including healthcare, Craig shares practical strategies for managing risk, improving recovery processes, and building organizational resilience. He also highlights the importance of fostering a culture of continuous learning to create safer, stronger workplaces. Don’t miss this insightful conversation and dive into how to build robust systems and elevate situational awareness and critical thinking within your organization. Tune in to learn more! About the Guest: Craig Clapper is a founder and the chief knowledge officer of Reliability 4 Life, a consulting group specializing in improving human performance in complex systems using evidence-based methods derived from high-reliability organizations. Craig has more than 30 years of experience improving reliability in power, transportation, manufacturing, and healthcare. His expertise includes failure analysis, event analysis, systems thinking, system reliability improvement, and safety culture transformation.  For more Information: https://reliability4life.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices