Episode 16: A Patient-First Approach to Innovation and Engagement

How can a healthcare system reinvent itself to put 'patients first, people always' while tackling the industry's toughest challenges? In this episode, Mark Sevco discusses his commitment to improving healthcare through innovation, employee engagement, and patient-centered care, highlighting Sutter’s mission: “Patients first, people always.” He emphasizes the importance of engaged employees, Sutter's innovation lab, a dyadic leadership model, and the adoption of technology to enhance patient care and streamline processes, while also discussing the strategic shift towards outpatient care with the expansion of ambulatory and urgent care sites. Tune in to learn how Mark Sevco is transforming healthcare through innovation, patient-centered care, and a bold mission to make 'getting better' unstoppable!