Episode 16: Peter Verlezza - Touching People in Appropriate Ways

It has been said that people remember you most when you touch their emotions. How do you touch people appropriately though while meeting your business and personal goals? What is inappropriate? What is appropriate?   What are the three things you must do in order to be authentic in your touch?   My guest today is an expert on touching people in appropriate ways and he will share what he has learned with us and pose some new questions for you to ask to have a stronger connection with clients and others you meet. For over 28 years, Peter Verlezza has been the architect of technology solutions that make sense for medical practices, businesses and non-profits.  His unique way of approaching challenges comes from a belief that it all starts with people.  In the early years, Peter worked at his family’s deli and catering businesses where the foundation of exemplary customer service was instilled by his family.  The value of serving has extended to his professional relationships with clients as well.   Peter internally asks the question, “Is this in the best interest of the client?” while remembering the old saying, “You can’t change what you have been handed only how you deal with it.”  He approaches both of these with a sense of humor, charisma and genuine care for others – it’s become a way of life.   He is the author of 3  books, "Hassle Free IT MD," and the 2 Amazon best selling books, "The Tech Multiplier," and "The Business Owners Essential Guide To IT and All Things Digital." Peter recently completed an audio series titled “Touching People In Appropriate Ways” a series that speaks to the importance of connecting with an audience.