Episode 16: Sole Trader to Managing a Big Team

In this episode, Jackie and Caitlin are joined by colleague Caitlyn (OT) to explore the journey from sole trader to managing a team of OTs at Kid Link Occupational Therapy. Together, they discuss the challenges and rewards of growing a business, share insights on hiring the right people, and unpack the importance of values-based leadership. Jackie opens up about navigating team dynamics, the shift from working 'in' the business to 'on' the business, and how building trust and connection makes everything else easier. Be sure to follow us on instagram @pip.cast This podcast is brought to you by Kid Link Occupational Therapy. We acknowledge the Wurundjeri Woi Wurrung people as the Traditional Owners of the land on which we work and live here in Mitcham, Victoria. We pay our respects to their Elders, past and present, and recognize their ongoing connection to the land, waterways, and culture. As we support children and families, we are inspired by the wisdom and care that First Nations peoples have shown for generations.Music by Daniel Pavey Produced by Michael Daniels