Episode 160 – New Page-Harris Poll Study: As Expectations of Business Rise, Confidence Lags episode artwork

EPISODE · Feb 4, 2026 · 46 MIN

Episode 160 – New Page-Harris Poll Study: As Expectations of Business Rise, Confidence Lags

from The Crux of the Story · host Gary Sheffer and Mike Fernandez

Rob Jekielek, Managing Director of The Harris Poll, and Dr. Rochelle Ford, CEO of the Arthur W. Page Society, join Mike to discuss the 2026 Page‑Harris Poll Confidence in Business Index. Drawing on insights from more than 15,000 adults across 14 global markets, the conversation explores: - Why economic impact has become the number‑one expectation of business worldwide - Sharp generational differences, including the growing importance and concern of mental health for Gen Z - The widening gap between expectations and confidence, driven by a lack of visible action and clear explanations - How generative AI is reshaping trust — displacing traditional media and search as a gateway to credibility - Rising frustration in all institutions around perceived corruption, abuse of power, and lack of transparency This episode is a candid, data‑driven discussion about leadership, accountability, and what it truly takes to earn confidence in a fragmented, GenAI‑enabled world.

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Episode 160 – New Page-Harris Poll Study: As Expectations of Business Rise, Confidence Lags

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