Episode 161: From soup to strategy: Campbell's recipe for a winning digital workplace

Ready to discover how data can transform your digital workplace? In this episode of Digital Workplace Impact, host Nancy Goebel welcomes James Krick, Director of DEX & Digital Workplace Services at The Campbell’s Company, to share the inside story behind his team's recent DWG Award win for 'Data-led Experience Management'. James reveals how Campbell’s moved from an underperforming digital workplace setup to an industry-leading digital experience – all by putting employees at the centre and letting data lead the way. Hear how the team’s bold strategies, such as rethinking how employee PC renewal cycles could be better and more sustainably managed, have driven up satisfaction scores, cut costs and inspired peers across the sector. Nancy and James dive into the practical steps that made the difference – including the power of DEX tools, the impact of smarter resource use and the excitement of AI-driven change. Their conversation is packed with actionable insights for digital workplace leaders and practitioners who want to energize their own transformation journeys. Don’t miss this chance to learn from an award-winning team – tune in and get inspired to start cooking up your own success. (Show notes, links and transcript for this episode.)Guest speaker:James Krick, Director of Digital Employee Experience (DEX) & Digital Workplace Services, The Campbell’s Company Hosted on Acast. See acast.com/privacy for more information.