Episode 164: Raising your organization’s digital IQ: The path to an AI ready workforce

In this episode of Digital Workplace Impact, host Nancy Goebel explores AI literacy – one of the hottest topics for organizations right now – with Elizabeth Marsh, DWG Director of Research, and author of DWG’s recent research report ‘Empowering employees for the AI era: A guide to AI upskilling’. As AI becomes increasingly integral to workplace innovation and productivity, understanding the readiness of employees to embrace this technology is paramount. Drawing on her research, Elizabeth highlights the importance of fostering a culture of AI literacy to unlock new value and enhance decision-making capabilities. The discussion delves into the current state of AI readiness across organizations, revealing a significant gap between ambition and actual investment in upskilling employees. Listeners will learn about a model for AI literacy that Elizabeth has developed, which emphasizes the need for a holistic approach to digital skills training. From foundational awareness to advanced application, the model progresses through a sequence of practical strategies for empowering employees and ensuring responsible AI use. Elizabeth also addresses the emotional landscape surrounding AI adoption, underscoring the necessity of building confidence and addressing any fears that may hinder progress. With real‑world examples from Vodafone, Moderna, Danone and others, this episode is packed with actionable insights and real-world examples, making it a must-listen for anyone looking to navigate the complexities of AI in the workplace. Whether you're shaping strategy or levelling up your own AI skills, this conversation will inspire fresh thinking about what it takes to create and be part of an AI‑ready workforce. Guest speaker:Elizabeth Marsh, Director of Research, DWG Hosted on Acast. See acast.com/privacy for more information.