EPISODE · Jan 22, 2024 · 41 MIN
Episode 167 - "Be Amazing or Go Home!" w/ Shep Hyken
from The Vacation Rental Manager's Podcast with Sarah and T · host Sarah Bradford/Tim Cafferty
Send a textIn this episode Sarah and T interview one of the customer service giants. A world renowned motivational speaker and author of 8 books Shep Hyken is the guest on this week's episode.Learn the true meaning of the word Fine. Learn the 5 steps of how to get better at customer service. And, learn why the worst trained staff person on your team is the standard you set on customer service. Get a pen and paper ready because this episode is chock full of takeaways for you and your business.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
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Send a text In this episode Sarah and T interview one of the customer service giants. A world renowned motivational speaker and author of 8 books Shep Hyken is the guest on this week's episode. Learn the true meaning of the word Fine. Learn the 5 steps of how to get better at customer service. And, learn why the worst trained staff person on your team is the standard you set on customer service. Get a pen and paper ready because this episode is chock full of takeawa...
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Episode 167 - "Be Amazing or Go Home!" w/ Shep Hyken
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