Episode 17: Building your Customer Experience From the Top Down with Nate Brown

from Banking on Experience powered by BUSINESSNEXT · host Emaan Abdelbaki

Nate Brown who leads the CX accelerator community and is well known in the CX world along with James Gilbert from CRMNEXT talk about building a culture of experience from within. Starting with employees Building from the top-down cohesive collaboration between marketing and CX teams Come learn more about CRMNEXT: www.crmnext.com/us

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This episode is 28 minutes long.

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This episode was published on July 20, 2020.

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