Episode 17 - Chris Knight - Hustle and Heart: From Badge to Business

SUMMARY: In this episode, host Matt Eickman interviews Chris Knight, a former police officer turned car salesman. Chris shares his top three favorite stories from his 16 years as a police officer, including a bank robbery, a fight with a suspect, and a car crash. He also discusses the injuries that led to his career change and the misconceptions people have about police officers. Chris explains how his training as an officer helps him in his current role as a car salesman, particularly in reading people's stress levels and effectively communicating with customers. He offers advice for calling 911 and emphasizes the importance of staying calm in emergency situations. The episode concludes with a discussion on the role of dispatchers and the time between calling 911 and police arrival. In this conversation, Chris Knight shares insights from his 16-year career in law enforcement and his current role in auto sales. He emphasizes the importance of building trust and verifying information in any situation. Chris also discusses his journey to finding purpose in law enforcement and the decision to pursue a career in the field. He provides an overview of the training process at the police academy and the continuous learning of new tools and technologies. Chris highlights the significance of metacognition in daily life and the value of listening to and understanding children. He concludes by encouraging individuals to embrace a different grind and seek out professionals who prioritize customer satisfaction. KEY TAKEAWAYS: Former police officers bring valuable skills and experiences to other professions, such as sales. Reading people's stress levels and effectively communicating are essential skills for both police officers and salespeople. When calling 911, trust your gut and call for help earlier rather than later. Stay calm and provide clear and concise information when communicating with dispatchers during emergency situations. CHAPTERS: 00:00 Introduction 01:13 Top Three Stories as a Police Officer 05:04 Being Called 'Baby Cop' 06:03 Helping Others in Emergency Situations 07:30 Misconceptions about Police Officers 08:25 Transition to Car Sales 10:20 Reading People's Stress Levels 13:43 Communication Skills 15:31 Advice for Calling 911 20:23 Handling Stressful Situations 22:45 The Time Between Calling 911 and Police Arrival 23:45 Building Trust and Verifying Information 27:06 Finding Purpose in Law Enforcement 29:01 Choosing a Career in Law Enforcement 30:26 Training at the Police Academy 31:53 Learning New Tools and Technologies 33:22 Testing and Evaluating Skills 36:08 Applying Metacognition in Daily Life 39:30 Listening to and Understanding Children 42:19 Reflecting on Reactions and Responses 45:16 Embracing a Different Grind 46:11 Closing Remarks GUEST RESOURCES: Website - www.coonrapidschrysler.net