Episode 17, Part 1: Meet Nick: the Opera singer-turned tech COO talks planned obsolescence, talent planning for rapid growth & business operations

Nick Coppolo oversees operations - at the highest level, turning the promise of revenue into profit - for the professional services space at Kin + Carta, a global tech consultancy. But he didn’t start there; in fact, he was a professional Opera singer years before pivoting to tech. Somewhere along the way, he became my boss, mentor and friend so it’s no surprise that when we met in person to record this episode, we had a lot to say. Thanks for tuning in to Part 1 of my talk with Nick, where we cover things like: -Planned Obsolescence and growing the next line of leaders in an organization;  -Distinguishing revenue from operating profit and whether you’re on track to hit your growth targets; -Whether or not you need to pay attention to your competition; -Building space for people to create, win, and in some cases, fail  Stay with us for part 2 to follow. Thanks, listeners! Don't forget to follow, subscribe and give us a rating if you like what you hear!