EPISODE · Oct 10, 2017 · 26 MIN
Episode 17 - proving value
from CSM Successcast · host CSM Successcast
How do you help your customers understand the value they are getting from your service (and therefore from you?) Steve, Drew and Mike discuss.
Embed this episode
Ready to play
Episode 17 - proving value
0:00
26:04
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
The Project Management Podcast
Cornelius Fichtner, PMP
Become the project manager everyone wants on their team. Tune in to The Project Management Podcast™ and join Cornelius Fichtner, PMP, CSM, as he interviews global PM experts to uncover what drives their project success. Subscribe at https://www.pm-podcast.com and get actionable advice you can apply today. Each episode is packed with hands-on tips for beginners and experts to help you integrate good practices and the latest insights to lead your projects more effectively.
Manage Your Projects With Confidence!
Cerila Gailliard, PMP, CSM
Manage Your Projects with Confidence is a podcast for women business owners stuck below $1M who want to understand what’s actually holding their growth back and what must change for scale to become clear, structured, and repeatable. Hosted by Cerila Gailliard, PMP, CSM | International Bestselling Author (Library of Congress Cataloged) Founder, Orchestrating Your Success | Host, Manage Your Projects with Confidence
Customer Success Talks: Real Challenges, Experts' Advice
Bayron Toruño
Customer success skills, career advice and real CSM conversations. Customer Success Talks is for CSMs in their first years and anyone breaking into customer success. We cover what the job actually demands: onboarding, adoption, churn, and expansion, plus the skills nobody trains you on, like communication, negotiation and reading human behavior. No theory for its own sake. Conversations with people who have done it, and things you can try this week. Hosted by Bayron Toruño, CS practitioner and co-organizer of the PxA CS Summit. New episodes every two weeks. Give it a try :)
Mastering Business Analysis
Dave Saboe, CBAP, PMP, CSM | Certified Business Analysis Professional | Agile Coach
The Mastering Business Analysis podcast is a program with the goal of elevating the role of the Business Analyst and enhancing the skills of Business Analysts everywhere. Episodes include interviews with leaders in the business analysis community, helpful techniques, and effective practices. Together we will explore the Business Analyst role and I'll share information you need to achieve mastery in your role and advance in your career as a Business Analyst and beyond.
Frequently Asked Questions
How long is this episode of CSM Successcast?
This episode is 26 minutes long.
When was this CSM Successcast episode published?
This episode was published on October 10, 2017.
Can I download this CSM Successcast episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!