Episode # 17: Special Edition: BPESA BPO/GBS Conference 2023 : Snippets

In this special edition I chat with a number of special guests; some of whom attended the recent 2023 BPESA BPO/GBS Conference held in Cape Town between 7th and 9th November. We chatted about the conference, the speakers, the awards, BPO networking and the future prospects of the South African BPO/GBS sector. My guests included: ·       Neville Cousins - BPESA (Future Skills) ·       Debby Webster - Independent Consultant ·        Prof Johan Steyn - Keynote Speaker ·        Andrew Briggs - BPESA UK Brand Ambassador ·        Rael Landau - IntelliBPO ·        Traci Freeman - BPESA (Marketing. Research. People) ·        Yashika Naiker - Rewardsco. Executive: IT & Technology ·        Werner Tenten - Genii Analytics ·        Darryl Foley - ResponseBPO