EPISODE · Dec 8, 2017 · 56 MIN

Episode 170 - Customer Transformations

from The Soul of Enterprise: Business in the Transformation Economy by THRESHOLD · host Ron Baker and Ed Kless

Ron and Ed often speak about the knowledge economy, heck the show's subtitle refers to it, and one question often pops up - What comes after the knowledge economy? Our Guest Joe Pine thought it would be the experience economy. They phrase we like best is the transformation economy. On Friday's show we'll talk about what they really mean and its likely impact on professionals.

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