Episode 171: AI in Supply Chain Transformation: Human Decision-Making, Bias, and Trust with Benjamin Bargetzi

What if the key to successful AI in supply chains is not technology, but the human brain? In this episode, Benjamin Bargetzi reveals how AI can sharpen decisions, challenge bias, and help leaders navigate uncertainty.Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠⁠===== What does it really take for AI to transform supply chains successfully? In this episode with Benjamin Bargetzi, neuroscientist and tech entrepreneur, we explore why the answer may lie less in algorithms and more in the human brain. Benjamin shares how AI can become a sparring partner for better decisions, helping leaders challenge bias, build trust, and navigate uncertainty without losing human judgment. ===== Guest: Benjamin Bargetzi – Neuroscientist, Author & Tech Pioneer, Founder of Project MindGuard, and former Advisor to the Chairman of the World Economic ForumBenjamin Bargetzi is one of Europe's most-demanded pioneers on the intersection of artificial intelligence and the human brain. A Swiss neuroscientist, psychologist, bestseller author, and tech entrepreneur, he has held key roles with Google, Amazon, and the World Economic Forum, and studied the human brain in Oxford, London, Zurich, and Singapore. He is the personal advisor to key political figures around the world, and founder of MindGuard, a tech ecosystem combining neuroscience training methods with machine learning to help Ukrainian citizens, hospitals, and veterans deal with extreme stress, PTSD & trauma.Host: Richard Howells⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Host 2: Sin ToSin To brings over 15 years of experience in the digital media and technology industry – primarily in marketing, business development, thought leadership, and editorial. At SAP, they ensure that SAP's supply chain solutions are properly visible with a focus on future trends and sustainable innovations as part of the Thought Leadership & Awareness Supply Chain Team.===== Show Links:SAP Digital Supply Chain: www.sap.com/scmBenjamin Bargetzi Homepage: https://benjaminbargetzi.com/Book:  https://benjaminbargetzi.com/de/das-ende-der-leere/Book: Nie wieder sinnlos: 42 Impulse, die Dein Leben verändernBook: The End of Emptiness: 42 thoughts, that will transform your lifeFollow Us on Social Media : Benjamin BargetziLinkedIn: https://www.linkedin.com/in/benjamin-b-bargetzi/ Richard Howells:LinkedIn: ⁠⁠⁠www.linkedin.com/in/richardjhowells⁠⁠⁠ Sin To: LinkedIn: ⁠⁠⁠www.linkedin.com/in/sin-to-5334208⁠⁠⁠ SAP Digital Supply Chain:LinkedIn: ⁠⁠⁠www.linkedin.com/showcase/sapdsc/⁠⁠⁠ Please give us a like, share, and subscribe to stay up-to-date on future episodes!  ===== Chapters: 00:00:00 Intro00:00:51 Meet Benjamin Bargetzi00:04:06 Why AI Transformations Fail00:07:11 AI as Sparring Partner00:09:13 Three Jobs of ML00:16:01 Biases Under Uncertainty00:24:19 Strengthening Decision Muscle00:28:18 Leading Change That Sticks00:32:02 Turn Complaints Into Innovation00:35:20 Dopamine and Meaningful Work00:36:41 The future of Supply Chain 00:37:54 Outro