Episode 172: Why two-way culture beats top-down communications

In this thought-provoking episode of Digital Workplace Impact, Hannah Soye, Chief People and Culture Officer at Haiilo, joins host Nancy Goebel to explore why genuine dialogue is becoming one of the most valuable ingredients of a successful digital workplace. Together, they examine how organizations can move beyond traditional top-down communications and create a culture where employees actively participate, contribute ideas and, most importantly, feel heard.  Drawing on her extensive experience leading people and culture initiatives, Hannah shares practical insights into what builds trust, strengthens engagement and helps organizations create meaningful employee experiences at scale. The conversation looks at the relationship between HR, internal communications and digital workplace teams, highlighting the importance of authenticity, employee voice and well-designed communication ecosystems. A key message from Hannah is to spend less time on crafting the perfect message and instead focus on listening to your audience. The discussion also tackles timely topics such as information overload, problems with AI-generated content and how to reach diverse employee groups through the right channels at the right moments. Full of actionable ideas, this episode offers valuable guidance for digital workplace, communications and people leaders who want to create stronger connections, encourage participation and build more responsive, people-centred organizations.  Guest speaker: Hannah Soye Chief People and Culture Officer, Haiilo Hosted on Acast. See acast.com/privacy for more information.