Episode 175 - Supporting Vulnerable Customers

In this week’s episode, we are joined by Laura Clark, Senior Strategic Change Manager at Alzheimer’s Society, Mandy Hunt, Chair of the CII Underwriting Community Board and Managing Director MGA's at The Clear Group, and Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute. We are discussing the important role insurance professionals can play in supporting vulnerable customers, following on from a recent roundtable discussion involving the CII Professional Communities.