Episode #18 Dispatching Trucks for the '99 into 2000 with Tawana Randall

The Transportation & Logistics Clubhouse welcomes Gold Star Logistics founder Tawana Randall to discuss dispatching in today's market. 12.29.2021 Powered by ⁠Atlanta Dispatch LLC For Dispatching Services: www.atlantadispatch.org Podcast Website: transportationandlogistics.club Join our newsletter: transportationandlogistics.club/newsletter Learn how to dispatch: Physical Book Copy: transportationandlogistics.club/amazon eBook: https://books2read.com/u/4jqlzX Stay updated with our happenings: https://linktr.ee/transportationandlogistics?utm_source=linktree_profile_share&ltsid=601f8834-e86c-4ff1-a555-2d9ff17f1735Listen on Youtube:https://youtu.be/7ma6GsiB7_g Intro/Outro Music Shoutout: Positive Hip-Hop by MaxKoMusic | https://maxkomusic.com/ Music promoted by https://www.chosic.com/free-music/all/ Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) https://creativecommons.org/licenses/by-sa/3.0/0:00 Intro and background 5:40 Other services Gold Star Logistics offer 7:07 Gold Star Logistics number of fleet and dispatchers and dispatcher training 15:20 Highest paying load she has ever booked 17:49 Her favourite type of equipment to dispatch 20;13 Her work schedule and routine 23:07 Best time (of day) to book loads 23:33 Does Gold Star logistics dispatch local box-trucks? 28:08 Percentage of loads from load boards vs percentage of loads from shipper direct contact 28;58 Relationship building, and why drivers must be good advocates for their dispatchers 32:04 Agreements to have in place to avoid back solicitations 35:38 Is there an MC number that a dispatcher could use when building business from the ground up as opposed to a one-off spot load? 37:44 Safeguards to ensure in payment clauses 41:47 Importance of reading through a Broker Carrier Agreement (BCA) 45:16 Accidents during dispatching and handling the aftermath 47:43 Colorado accident and if it has affected Gold Star's business 52:38 Leading Ladies of Logistix and how it has impacted her life 54:50 Question from audience on Dedicated Contracts 57:17 Advice on finding box truck markets 1:00:01 Port work. Does Gold Star handle port work? 1:01:46 Additional certifications for dispatchers that make them attractive to brokerages 1:05:08 Closing remarks and handles to follow to reach Gold Star 1:10:07 Outro